Privacy Policy

↳ Personal Information We Collect: We collect personal information you provide to us.

When you interact with our Services, we may collect personal information such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card or debit card numbers, expiration dates, and security codes. This information is securely processed by our payment processors, [PayPal, Stripe, Wise, and Payoneer]. Please refer to their respective privacy policies for more details.
• Account Information: Username, password, and other account-related details.

Please ensure that all information you provide is accurate and up-to-date.

↳ Automatically Collected Information: We automatically collect certain information when you visit our Services.

To enhance your experience and improve our Services, we may collect the following information automatically:

• Device Information: IP address, device type, operating system, browser type, and unique device identifiers.
• Usage Data: Information about how you interact with our Services, such as pages visited, links clicked, and time spent on our website.
• Location Data: Approximate location information based on your IP address. You can opt out of this by adjusting your device’s location settings.

We use cookies and similar technologies to collect information.

For more details on how we use cookies, please refer to our Cookie Policy.

Please note that we do not collect any sensitive personal information, such as social security numbers or health records.

We use your information for the following purposes:

• Account Management: To create and manage your account, process payments, and fulfill orders.
• Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.
• Marketing and Communications: To send you promotional emails, newsletters, and other marketing materials, subject to your consent. You can opt-out of these communications at any time.
• Service Improvement: To analyze usage data, identify trends, and improve our Services.
• Legal Compliance: To comply with applicable laws and regulations.
• Security: To protect our Services and users from security threats.

Please note that we will never sell your personal information to third parties.

We may share your personal information with the following:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing platforms, and customer support providers.
• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, we may transfer your information to the acquiring company.

We will not sell your personal information to third parties.

Please note that when you share information publicly on our Services, it may be accessible to others.

We use cookies and similar technologies to collect and store information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

We may transfer, store, and process your information internationally.

Our servers are located in United States, India and United Kingdom. Your information will be shared among these countries to provide you with our services and for communication purposes. If you are accessing our Services from outside these areas, please be aware that your information may be transferred to, stored, and processed in India, United States and United Kingdom. 

We have implemented appropriate safeguards to protect your personal information, including:

Standard Contractual Clauses: We use Standard Contractual Clauses to ensure the adequate protection of your personal information when it is transferred to countries outside the European Economic Area (EEA) or the United Kingdom (UK).
If you have any questions about our international data transfer practices, please contact us.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

We will retain your personal information for a period of 2 years from the last date of your interaction with our Services. After this period, we will securely delete or anonymize your information.

However, we may retain certain information for longer periods as required by law or for legitimate business purposes, such as:

• Legal Obligations: To comply with legal obligations, such as tax and accounting requirements.
• Dispute Resolution: To resolve disputes and enforce our rights.
• Security: To protect our Services and users from security threats.

We take the security of your personal information seriously.

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption technologies to protect your sensitive information, such as payment card details.
• Secure Data Storage: We store your personal information on secure servers with access controls.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

We do not knowingly collect personal information from children under the age of 13.

Our Services are not intended for children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

If you believe that we may have collected information from a child under 13, please contact us at thecompletestudio.com/contact-us or by email at contact@thecompletestudio.com.

Your Privacy Rights

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain rights under data protection laws, including:

• Access to Personal Information: You have the right to request access to your personal information and obtain a copy.
• Data Portability: You have the right to request the transfer of your personal information to another data controller.
• Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
• Erasure: You have the right to request the deletion of your personal information under certain circumstances.
• Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
• Objection: You have the right to object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us at thecompletestudio.com/contact-us or by email at contact@thecompletestudio.com

Cookies and Similar Technologies

You can control the use of cookies and similar technologies through your browser settings. For more information, please refer to our Cookie Policy.

We do not currently respond to Do-Not-Track (DNT) signals or other mechanisms that automatically communicate your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will update this Privacy Policy to reflect any changes.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights under the CCPA. These rights include:

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request the deletion of your personal information.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: You have the right to not be discriminated against for exercising your CCPA rights.

We have collected the following categories of personal information in the past twelve (12) months:

• Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name.
• Commercial Information: Transaction information, purchase history, financial details and payment information.
• Internet or Other Similar Network Activity: Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements.
• Geolocation data: Device Location.
• Inferences Drawn from Other Personal Information: Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

To exercise these rights, please contact us at thecompletestudio.com/contact-us or by email at contact@thecompletestudio.com.

Please note that we do not sell your personal information to third parties.

The Complete Studio’s Terms of Use applies to use of this Website, and its terms are made a part of this Privacy Policy by this reference.

Please refer to our Terms of Use for additional terms and conditions governing your use of our Services.

Security: Please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

If you have questions or comments about this Privacy Policy, you may contact our team at thecompletestudio.com/contact-us/ or by email at contact@thecompletestudio.com.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at thecompletestudio.com/contact-us/ or by email at contact@thecompletestudio.com.