Web Design & Development

Your website is working right now. The question is - for you, or against you?

Every day your website is either earning you clients or quietly losing them. Most businesses don't realise how much a slow, outdated, or confusing website is costing them, until they replace it and see what changes.

We build websites that make the right first impression, answer the right questions, and make it genuinely easy for the right people to reach out.
The Cost of a Bad Website

A bad website isn't just embarrassing. It's costing you clients every single day.

Think about the last time someone recommended you and the first thing that new person did was Google you. What did they find? Did your website match the quality of what they’d been told about you? Or did it make them second-guess the recommendation?

A slow website loses visitors in 3 seconds. A confusing website sends them to a competitor. A website that doesn’t clearly say what you do and who it’s for makes people leave without ever reaching out.

And the worst part? You usually never know it happened. They just didn’t call.

That’s the website problem. And it’s entirely fixable.

Website Platforms

Webflow, WordPress, or Shopify? Here's how we think about it.

The platform matters — but it’s a means to an end, not the end itself. We’ll always recommend the right tool for your specific goals, budget, and how you want to manage your site after we hand it over. Here’s how we think about each one.

Webflow

Our platform of choice for premium builds

Webflow gives us complete design freedom, no templates, no compromises. The result is a website that looks exactly like it should, performs exceptionally fast, and is easy for you to manage without touching a line of code. It’s how we build for clients who want the best.

Right for you if: you want a premium, distinctive website that stands out, and you want to own it properly long-term.

WordPress

The world's most versatile CMS — built properly

WordPress has a reputation for bloated, slow, plugin-heavy sites. That’s because most people build it wrong. Built properly, with clean custom code, a lean plugin stack, and real performance work, it’s one of the most powerful platforms for growing businesses. And your in-house team already knows how to use it.

Right for you if: you need flexibility, a content-heavy site, or your team is already comfortable with WordPress.

Shopify

For e-commerce — and only e-commerce

Shopify is the best platform for selling products online. It’s not the best for everything, which is why we only recommend it for genuine e-commerce projects. When it’s the right tool, it’s exceptional: reliable, scalable, and built with conversion in mind from the ground up.

Right for you if: you’re selling products and need a store that’s built to convert and scale.

***Not sure which platform makes sense? Get in touch and tell us what you’re building, we’ll tell you exactly which one to use and why. No agenda. Just the right answer.

Web Design & Development Services

Every website we build starts with strategy and ends with results.

Custom web design & development

Nothing off the shelf. Every website we build is designed from scratch around your brand, your audience, and your goals. The design is the strategy made visible, every layout decision, every colour choice, every piece of copy placement has a reason behind it.

Landing pages & sales pages

Sometimes you don’t need a full website. You need one page that does one job, and does it brilliantly. Whether it’s a lead generation page, a product launch, or a campaign landing page, we design and build pages engineered around a single conversion goal.

Website audits & rebuilds

Before we recommend building something new, we’ll tell you honestly whether what you have can be saved. A website audit looks at design, copy, performance, SEO, and conversion, and gives you a clear picture of what’s working, what isn’t, and what the highest-value fixes are.

Speed & performance optimisation

A slow website is a leaky bucket. You can drive all the traffic in the world, if the page takes 5 seconds to load, most of it leaves before they read a word. We optimise for speed as a standard part of every build, and we offer standalone performance work for sites that need it urgently.

E-commerce setup & optimisation

A Shopify store that looks great isn’t enough, it needs to convert. We design custom Shopify themes built around your products and your customers, set up the right integrations, and optimise every part of the purchase journey from landing page to confirmation email.

Web management & ongoing support

We don’t disappear after launch. For clients who want ongoing support, we offer web management retainers, regular updates, security monitoring, performance checks, and a team you can call when something needs changing. No more chasing a developer who’s moved on to the next project.

What makes a good website

A good website has three jobs. Most websites only manage one.

We’ve seen a lot of websites. Beautiful ones that don’t convert. Functional ones that are painful to look at. Fast ones that say nothing worth reading. A truly good website does all three things, and they have to work together.

01

Make the right first impression in under 3 seconds

Before anyone reads a word, they’ve already made a judgment. Does this look credible? Does this feel right for me? Does this look like it’s worth my time? Design, layout, and the opening headline either pass that test or fail it, and there’s no second chance.

02

Answer exactly the right questions, in the right order

Every visitor arrives with a set of questions: What do you do? Is it for people like me? Can I trust you? What does it cost? What do I do next? A good website answers these in sequence, and every page, section, and headline is placed where it is for a reason.

03

Make it genuinely easy to take the next step

Most websites bury the call to action, make the contact form feel like a tax return, or assume the visitor knows what to do next. We design every page with a clear, obvious, low-friction next step, because even a motivated visitor will give up if you make it hard enough.

Everything we build is tested against all three. If it doesn't make the right impression, answer the right questions, and make the next step obvious, we keep working until it does.

Who it's for

You're in the right place if…

Whether you’re just starting, growing, or scaling, we help you build the kind of brand, website, and digital system that makes people take you seriously.

01

You're starting out and you refuse to launch with something that looks cheap

You know that your website will be the first thing people judge you on. You’re not willing to piece something together on Wix and hope for the best. You want to start with something that makes people think: this person is serious.

02

Your business has outgrown your website, and you're finally ready to fix it

You’ve been meaning to sort the website for two years. Every time someone visits it you wince a little. The business is good. The work is good. The website just doesn’t show it. And at some point, that gap starts costing you.

03

You're scaling and your website needs to work harder across more markets and channels

One website isn’t enough anymore. You need landing pages, campaign pages, a CMS your team can actually use, and a build that doesn’t fall over when traffic spikes. You need a web partner who thinks strategically, not just a developer who takes tickets.

Who it's NOT for...

If you’re looking for a $500 website or a quick template build, we’re genuinely not the right fit — and we’d rather tell you that upfront than waste both our time. What we build takes real craft, real thinking, and real investment. If that’s not where you are yet, we’re happy to point you somewhere that might be a better match right now.

Our Process

From first conversation to something you're genuinely proud of.

Web projects have a reputation for running late, going over budget, and delivering something that wasn’t quite what you imagined. Here’s how we make sure that doesn’t happen.

We start by understanding your business, your audience, your competitors, and what success looks like for you. This shapes every decision that follows — from platform choice to page structure to tone of the copy.

Before design starts, we agree on the architecture — how many pages, what lives where, what the visitor journey looks like. We also define the conversion goals for each page so the design has a purpose, not just a look.

We design in the browser where possible — so what you review is close to what you’ll get. You’ll see desktop and mobile versions of the key pages before a single line of code is written. We present the thinking, not just the visuals — so you understand why decisions were made.

Design gets built into a real, working website. You’ll have access to a staging environment throughout so you can see progress in real time. No black box. No surprises. You’re in the loop from start to finish.

If you need copy written, we write it. If you’re providing your own, we’ll give you a clear brief for each page so you know exactly what’s needed and where. Either way, we make sure the words and the design are working together — not fighting each other.

Before anything goes live, we test everything. Every page, every form, every button — across desktop, tablet, and mobile. Multiple browsers. Multiple screen sizes. We also run a pre-launch performance check to make sure the site loads fast from day one.

We handle the launch. Domain setup, redirects from the old site, Google Search Console submission, analytics verification — the technical details that are easy to miss and painful to fix later. You get a working website from minute one.

We walk you through the CMS, show you how to make updates, and answer every question. We also provide a written guide so anyone on your team can manage the site confidently — not just the one person who was on the call.

Most websites launch in 4–8 weeks from project start. Larger builds with multiple languages, custom integrations, or complex e-commerce take longer. We’ll give you a specific timeline before we start — and we’ll be honest if something changes.

Industries

Every industry has its own rules. We know the ones that matter for yours.

A healthcare website needs to build trust fast and make booking easy. A wellness practice needs to feel warm and safe before anyone picks up the phone. An e-commerce store needs to sell. A professional services firm needs to look as credible as it actually is. We’ve built for all of them, and we bring that experience to every project.

Healthcare & Medical

Fast-loading, accessible, trust-first websites for clinics, practices, and healthcare businesses. We understand appointment booking flows, patient reassurance copy, and the importance of making complex information feel simple and safe.

Therapy & Mental Wellness

Websites that feel like a conversation, not a brochure. Warm, considered design that makes a potential client feel understood before they’ve even reached out. These sites need to work emotionally as well as functionally.

E-commerce & Retail

Shopify stores built for conversion, not just aesthetics. Product pages that sell. Checkout flows that don’t leak. A brand that works as hard on screen as it does on a shelf. We’ve built e-commerce stores that doubled revenue in the first three months.

Professional Services

Websites for consultants, agencies, law firms, and service businesses that need to command respect before a word is spoken. Clear, authoritative, easy to navigate, and built to turn visitors into enquiries without a phone call first.

Startups & Side businesses

A first website that makes you look bigger than you are, in the best possible way. Built to launch fast, grow with you, and make that critical first impression count. We specialise in making new businesses look established.

Social Impact & Non-profit

Websites built around a mission, not a margin. Donation flows, volunteer sign-ups, impact storytelling, campaign pages, we bring full commercial craft to purpose-driven work because the mission deserves the best execution, not a compromise.

Our Work

Work we're proud of.
Brands that are working hard for their owners.

ABtA

Web design, UX architecture, and WordPress development for an ABA therapy provider serving families across North Carolina.

Olena

Custom web design and animation-rich development for an open protocol bringing human judgement to internet information.

Masin Projects

Custom WordPress development and SEO for an expert witness firm: 90+ pages and a directory of 600+ experts.

Ingenium Global

Brand positioning, identity, and Webflow development for a leadership consultancy advising C-suite executives and boards.
Client Testimonials

What clients say
(really nice things)

“Absolutely loved working with this team! My business e-commerce website isn’t just visually stunning, it’s smart too. They set up seamless automation for orders, emails, and more. Super responsive and clearly know their stuff. Highly recommend if you want more than just a pretty website!”
Jason Murae
Comfy Furniture / Singapore
“The website design perfectly reflects my brand, and the automation setup has saved me so much time. The social media strategy boosted my engagement noticeably. Professional, responsive, and truly skilled, highly recommend for anyone wanting a polished online presence.”
Eliza Smith
Smith Wellness Clinic / San Francisco, USA
“When we first started out, our online presence was practically non-existent. Finding this comprehensive package changed everything for us. Keshav took the time to understand our vision and transformed it into a website that not only looks stunning but actually works for our business. I love how our brand personality now shines through in everything we do online. The best part? We’ve watched our search rankings climb steadily, bringing in real customers who connect with what we offer. If you’re struggling to make your mark online like we were, I honestly can’t recommend this service enough. It’s been a game-changer for our business.”
Anisha Owen
Brandberry / London, UK
“I can’t say enough good things about working with Keshav and team. It’s my first time building a website but I also had a really clear idea of what I wanted and Keshav approached with patience, support and went above and beyond during the process. They worked really hard for me and I appreciate them fully. Highly recommend – communicative, responsive, talented and super kind. More than met my expectations and I hope to work with them again soon.”
Danielle Paton Howe
Chapter 44 / London, UK
“Keshav has been a pleasure to work with. He stays on top of communication and timeline. He completed a beautiful design for our website at wildflower-skincare.com in WordPress. He also went an extra mile to do screen sharing and giving us some basic WordPress tutorials on how to edit/change the pages. I would absolutely recommend Keshav for any future website design project.”
Thi Huynh
Wild Flower Skincare / California, USA
“Wow! My wesite looks great! Keshav did a wonderful job. From the start, he asked me a lot of questions to really get a good understanding of what I needed. He has been amazing to work with and very quick to respond to any questions I have. I spoke with several Web designers before going with The Complete Studio and so I am so happy I found them. Wonderful to work with throughout the entire process. Absolutely recommend. Check out my website and you’ll see what great work he does! I have plans for Keshav to do another site for me soon.”
Jennifer Morse
Meals with Emma / Utah, USA
“Hello, 5 stars! I am very happy with the result/design of my site. At first I was very sceptical because of the few reviews—nevertheless I took the risk and was not disappointed. Fill out a detailed questionnaire—within a few days the webshop was available. The team gets the best out of every project and makes sure that there is no loss of quality. I ended up with a request in my menu that was almost impossible to realise. Nevertheless, the team took the trouble and tried out a few things so that my desired menu could be installed. Very nice contact, professional and trustworthy. Don’t be put off by the few reviews. Everybody starts at some point. You are welcome to have a look at my site and get an idea of it: www.byyamira.com Many thanks to the team! ❤”
Rani Michels
Yamira & Dekover by Rani / Germany
“After gracefully listening to all my new business woes, Keshav was very supportive and understanding of what I needed for my website. He was available almost 24/7 and replied quickly and politely even when I was asking a million questions. He did a fantastic job, and continues to help me restructure what I need and edit minor details to make sure I’m happy. He’s even monitoring the Google Analytics to ensure my website is doing what it is supposed to, and I have new hope and a more positive outlook on what I can achieve thanks to Keshav and his team. Would definitely recommend him to others. www.arotherapy.com if you want to check it out.”
Alisha Olson
ARO Therapy / Wisconsin, USA
Absolutely blown away by the branding and custom website design! Keshav and his team at The Complete Studio truly captured my vision and created something stunning, user-friendly, and perfect for my business. Their expertise in design, marketing, and attention to detail made the whole process seamless. Would absolutely recommend them for anyone looking to elevate their brand!”
Sharan Sunak
LegalX / New York, USA
Free Website Audit

Not sure if your current website is doing its job?

We’ll take a proper look at your website: design, copy, speed, SEO basics, and conversion flow, and give you an honest assessment of what’s working, what isn’t, and what the most valuable things to fix are.

No charge. No obligation. No pitch at the end. Just a useful, honest review from people who build websites for a living and genuinely want to help you make yours better.

We do a limited number of free audits each month, so if you’re curious, don’t wait.

FAQs

Everything you were wondering but hadn't asked yet.

Not necessarily. We offer copywriting as part of the project — and for most clients, it’s one of the best investments they make, because great design with weak copy still doesn’t convert. If you want to write your own, we’ll brief you clearly on exactly what each page needs.

As involved as you want to be. We run a structured process with clear feedback windows — so you’re never waiting and we’re never blocked. Typically there are 2–3 review points where we need your input. The rest of the time, we get on with it.

Yes — that’s non-negotiable for us. Every website we build comes with a CMS you can actually use and a handover session where we walk you through it. We also provide a written guide. You should never be dependent on us for basic content updates.

Depends on what you have. Sometimes a website is worth improving. Sometimes it’s faster and cheaper to start fresh. We’ll tell you honestly which is which after reviewing your current site — no agenda, just the right answer for your situation.

Most sites launch in 4–8 weeks. The biggest variable is feedback turnaround — projects where the client is responsive and decisive consistently finish faster. We’ll set realistic milestones at the start and flag anything that might affect the timeline as early as possible.

Yes — we can manage the full technical setup including domain pointing, hosting configuration, SSL certificates, and analytics. Some clients prefer to manage their own hosting, which is fine too. We’ll advise on the best setup for your situation and handle whatever you need.

Yes — and it’s genuinely the best way to do it. When the same team designs the brand and builds the website, the result is seamless. The typography, the colours, the imagery, the tone — all of it consistent because it all came from the same thinking. Most brand clients move directly into web with us, and the results show it.

Always. We offer monthly web management retainers for clients who want ongoing support — updates, performance monitoring, new pages, security checks. And even clients who manage their own sites know they can reach us if something goes wrong. We don’t disappear.

Your website should be the best salesperson you've ever had. Let's build it.

It doesn’t need to be perfect before we talk. It doesn’t need to be a finished brief. Just tell us where you are and what you’re trying to build — and we’ll take it from there.